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From the Harvard Business School “Ask the Coach” section, review the advice given by Marshall Goldsmith on such topics as “Getting Focused on Results,” “How to Influence Decision Makers,” Look Like You’re Listening” and “Overcoming Negativity in the Workplace”. Excellent, to the point advice on some common problems in the workplace. http://discussionleader.hbsp.com/goldsmith/
”Getting a Handle on Employee Motivation” by Anne Field This article uses Edgar Schein’s eight “Career Anchors” as a way of understanding what motivates each employee and consequently how manager can make employees feel valued and motivated. http://hbswk.hbs.edu/archive/3739.html
”Saving Your Rookie Managers from Themselves” by Carol A. Walker This excellent article reviews skills needed for new managers: Delegation, Getting Support from Above, Projecting Confidence, Focusing on the Big Picture and Giving Constructive Feedback. Although this article is written for those who have just promoted a technical person into his or her first management role, it is excellent reading for anyone struggling in a new management position, or who needs to develop and hone management skills. http://hbswk.hbs.edu/archive/3739.html
“Growing with Change” by Jim Clemmer This article gives five practical tips to enable staff and managers to accept change in a positive manner and be part of the change. Since changes will happen whether we want them to or not, we may as well choose our response to change so we retain a positive outlook. http://www.clemmer.net/articles/article_58.aspx
“Building Successful Teams in the Midst of Transition” by Thomas W. McKee This article is a useful guide for managers whose teams are going through change. McKee discusses five essentials needed to create a successful team during changing times: knowledge, a focused vision, faith, initiative, and training and development. http://www.advantagepoint.com/articles/change/art1.html
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